STANDARD TERMS AND CONDITIONS OF SALE
TRN ELECTRONIC SERVICES LLC
These Standard Terms and Conditions of Sale ("Terms") apply to all sales and services provided by TRN Electronic Services LLC ("Company") to any client ("Client"). By engaging with our services, the Client agrees to be bound by the following terms:
1. Precedence of Terms
The Client explicitly waives the application of its own standard terms and conditions, even if such terms are submitted or referenced after these Terms. Any exceptions or modifications to these Terms must be expressly agreed to in writing and signed by an authorized representative of TRN Electronic Services LLC.
2. Payment Terms
Unless otherwise specified on the invoice or agreed upon in writing, all invoices are payable within 21 business days from the invoice date. In case of delayed payment, TRN Electronic Services LLC reserves the right to charge a late payment interest of 10% on the outstanding amount.
TRN Electronic Services LLC also reserves the right to suspend services without prior notice until full payment is received.
3. Debt Collection
If payment remains outstanding more than sixty (60) days beyond the due date, the Company may initiate recovery procedures, including the engagement of a third-party debt collection agency. Any legal or administrative costs associated with recovery shall be borne by the Client.
4. Taxes and Withholding
If the Client is located in a country where local tax laws require withholding taxes or other deductions on invoice amounts, the Client shall be responsible for such payments to the relevant authorities. Under no circumstances shall TRN Electronic Services LLC be liable for any tax-related costs arising from the Client’s jurisdiction. The full invoice amount remains payable to TRN Electronic Services LLC.
5. Service Delivery and Liability
TRN Electronic Services LLC commits to delivering services with diligence and within reasonable timelines. However, unless otherwise explicitly stated, all obligations are deemed to be obligations of means, not results.
The Company shall not be held liable for any indirect or consequential damages and shall not be considered a third party in any legal claims between the Client and its own customers or end-users.
6. Claims and Complaints
To be considered valid, any claim regarding goods or services must be submitted in writing via registered mail to the Company’s registered office within 8 calendar days of delivery or service completion.
7. Governing Law
All contracts, disputes, and commercial relationships between the Client and TRN Electronic Services LLC shall be governed exclusively by the laws of the United States, without regard to conflict of law principles.
8. Warranty Policy
TRN Electronic Services LLC offers a limited one-year warranty on all modules and repair services provided. In order to process any warranty claim, the module must be returned to our facility for inspection and testing.
Warranty coverage is subject to the following conditions:
- The module must not have been opened, tampered with, or damaged due to improper installation, misuse, or external factors.
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If the module passes inspection and is confirmed to have failed due to a defect in materials or workmanship, we will:
- Repair the module at no additional cost, or
- Provide a replacement part, or
- Refund the amount paid for the repair service if the module is not repairable.
Please note:
- The testing/inspection fee is non-refundable under any circumstances.
- Shipping costs for returning the module to our facility are the responsibility of the Client unless otherwise agreed in writing.